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  • Welcome to Primer!
  • Managing Your Account
    • Invite a User to Your Primer Account
    • Change User Role
    • Upgrade Subscription
    • Cancel Subscription
    • Notification Center
  • Product Changelog
  • What's New
  • An Introduction to Primer's Database
  • Information Security
  • Connections
    • Connecting the Primer Pixel
      • Enable Primer Analytics by Updating Your Content Security Policy (CSP)
      • Troubleshooting Pixel Installation
    • Setting up Connections
      • Connecting Salesforce to Primer
        • Salesforce Requirements and Permissions
        • Troubleshooting Your Salesforce CRM Connection to Primer
        • How to Restrict EU Records from Primer
      • Connecting HubSpot to Primer
        • HubSpot Requirements and Permissions
        • How to Restrict Primer to Companies-Only Data`
        • Troubleshooting Connections Errors
  • BUILDING AUDIENCES
    • How to Build an Audience
      • Primer Filter Criteria
        • Department Definitions
        • Industry Definitions
      • Audience Match Rate Estimates
      • Audience Summary
      • Audience Preview
      • Salesforce Filter Criteria
      • HubSpot Filter Criteria
      • Using CSVs as Filter Criteria
      • Understanding Salesforce and CSV Match Rates
      • Performant Audience Sizes
    • Managing Audiences in Primer
      • Audience Statuses
      • Matched Audience Size
      • Audiences Dynamically Update
      • Active Audience Slots
      • How to Refine an Audience (Fast) Without Losing the Plot
    • Validating & Scaling Primer-Powered Campaigns (Inclusion Audiences)
  • USE CASES
    • PMax Campaigns Audience Signals
    • Unbranded Search Exclusion Audiences
    • Unbranded Search Inclusion Targeting
    • Branded Search Exclusion Audiences
    • Google Demand Gen Campaigns
  • Meta Lead Gen Custom Audiences
  • Run Meta Lookalikes with Exclusions
  • LinkedIn Audience Efficiency
  • ABM Aircover Across Paid Social
  • Implementing Box-In Retargeting for Audience Exclusion
  • HubSpot Buyer Intent
  • 6Sense Ad Expansion
  • Koala Signals into Ads
  • CRM Retargeting
  • Opp Acceleration
  • SYNCING AUDIENCES
    • Syncing Your Audience
    • Google Ads
      • Google Match Rates
      • Google Ads Metrics
    • LinkedIn Ads
    • Facebook Ads
      • Facebook Intro for B2B Marketers
  • TROUBLESHOOTING CONNECTIONS
    • Meta Troubleshooting
      • Error: Facebook Custom Audiences Terms of Service
      • Error: Facebook Ad Account Not Associated with a Business
      • Error: Facebook Permissions
      • Error: Too Many Custom Audiences in Facebook
      • Issue: Junk Leads Because of Advantage+ Audience Setting
    • Google Troubleshooting
      • Error: Google "Please verify that the account has been whitelisted."
      • Troubleshooting: How to Share Audiences Between Google Ads and DV360
      • Trouble Locating a Specific Audience in Google
      • Trouble Understanding Google Match Rate vs. Audience Size
    • Other
      • Error: Microsoft "Customer List Terms And Conditions Not Accepted"
  • UNDERSTANDING PERFORMANCE
    • Benchmarking Success
    • Match Rate vs. Reach Rate
  • Learn More
    • Conversion Lift Analysis (Beta)
    • Experimental Ad Destinations (Beta)
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  1. TROUBLESHOOTING CONNECTIONS

Meta Troubleshooting

Having trouble with Meta integrations? Here are some of the most common issues and how to fix them.

  • Facebook Custom Audiences Terms of Service

  • Facebook Ad Account Not Associated with a Business

  • Facebook Permissions

  • Too Many Custom Audiences in Facebook

  • Junk Leads Because of Advantage+ Audience Setting

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Last updated 2 months ago