# Facebook Ad Account Not Associated with a Business

If you're encountering an error indicating that your Facebook ad account is not associated with a business, follow this step-by-step troubleshooting guide to resolve the issue:

#### Step 1: Log into Your Facebook Business Manager

* Go to [Facebook Business Manager](https://business.facebook.com/) and log in with your credentials.

#### Step 2: Navigate to Business Settings

* Once logged in, click on the **Business Settings** option in the left-hand menu.

#### Step 3: Check Your Ad Accounts

* In the **Business Settings**, navigate to the **Ad Accounts** section.
* Look for your ad account in the list.

#### Step 4: Ad Account Not Listed?

* If your ad account is not listed, you need to add it manually:
  1. Click on **Add** and select **Add an Ad Account**.
  2. Paste your Ad Account ID into the field and follow the prompts to complete the addition.

#### Step 5: Reconnect Your Ad Account to Primer

* After adding your ad account to the Business Manager, return to Primer and reconnect your ad account. You should now see it listed correctly.

#### Step 6: First Time Running Facebook Ads?

* If this is your first time running Facebook ads, you might need to create a new ad account in the **Ad Accounts** section of your Business Settings.

By following these steps, you should be able to resolve the error and connect your Facebook ad account successfully.&#x20;

Check the video tutorial below for reference:

{% embed url="<https://www.loom.com/share/bbb00d66df6d4eb589262611ac4d4197>" %}

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If you continue to experience issues, please contact our support team for further assistance.<br>
