# Fix Connection Errors

#### When a connection breaks

* A **banner** appears on the **Dashboard** and **Audience** page with the next step:
  * **Reconnect** for single issues.
  * **Go to Connections** for multiple issues or fixes required in the ad platform.
* You’ll also get an **email** with a direct link to resolve it (secure sign-in or the relevant ad platform page).

<figure><img src="https://888674264-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGKE0Prjh2dfbNy05EsHY%2Fuploads%2FP4I4mqdek7TfzomKelLN%2Fimage.png?alt=media&#x26;token=478d5a15-3f54-44d4-b1f3-5298e5159fa7" alt=""><figcaption></figcaption></figure>

#### Confirmation guard

* You **can’t run** an audience while any selected destination has a failed connection.
* If you **unselect** a failing destination (non-Draft), a banner reminds you to **Apply** the change.

#### Visual cues (at a glance)

* **Gray icon:** destination removed.
* **Red icon:** connection failed.
* **Hover** to view the error and jump to **Connections**.

<figure><img src="https://888674264-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGKE0Prjh2dfbNy05EsHY%2Fuploads%2FBNpyIVkzre4WKkzVdtjG%2Fimage.png?alt=media&#x26;token=33975f06-0037-46e4-baac-68abb2dabf4e" alt=""><figcaption></figcaption></figure>

#### Stable statuses

* Audiences that are **Ready** or **Live** stay that way— connection issues don’t flip their status.
* Once fixed, changes **take effect automatically** in the **next daily refresh** (no manual rerun needed).