# Fix Connection Errors

#### When a connection breaks

* A **banner** appears on the **Dashboard** and **Audience** page with the next step:
  * **Reconnect** for single issues.
  * **Go to Connections** for multiple issues or fixes required in the ad platform.
* You’ll also get an **email** with a direct link to resolve it (secure sign-in or the relevant ad platform page).

<figure><img src="/files/93EPOas41cQ5kZKr75tJ" alt=""><figcaption></figcaption></figure>

#### Confirmation guard

* You **can’t run** an audience while any selected destination has a failed connection.
* If you **unselect** a failing destination (non-Draft), a banner reminds you to **Apply** the change.

#### Visual cues (at a glance)

* **Gray icon:** destination removed.
* **Red icon:** connection failed.
* **Hover** to view the error and jump to **Connections**.

<figure><img src="/files/TLFsMZko0jtJMZKb4FKY" alt=""><figcaption></figcaption></figure>

#### Stable statuses

* Audiences that are **Ready** or **Live** stay that way— connection issues don’t flip their status.
* Once fixed, changes **take effect automatically** in the **next daily refresh** (no manual rerun needed).


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