Troubleshooting Connections Errors
From time to time, token or permission-related issues may disrupt the Connection. Follow these steps to resolve common problems:
Inactive User Status
If the connecting user becomes inactive in HubSpot, the connection may break. Ensure the connecting user is active or reconnect using an active account.
Changed Permissions
Altered user permissions in HubSpot may disrupt the connection. Verify and update user permissions to meet connection requirements.
Need Help?
If you encounter persistent issues or have additional questions about the connection, contact our support team. We’re here to ensure a seamless experience.
PreviousHow to Restrict Primer to Companies-Only Data`NextSet Up Slack Notifications (Website Reveal)
Last updated