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Error: Miscrosoft "Customer List Terms And Conditions Not Accepted"

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Last updated 3 months ago

The error "CustomerListTermsAndConditionsNotAccepted" occurs when the Customer Match Terms and Conditions for using customer lists in Microsoft Advertising have not been accepted. To resolve this issue, follow these steps:

Steps to Resolve:

  1. Log in to the .

  2. Create a customer list audience (this audience does not need to contain any data).

  3. When prompted, select "I ACCEPT" to agree to the Customer Match Terms and Conditions.

Important Note:

The Customer Match Terms and Conditions must be accepted within the Microsoft Advertising UI. This step is mandatory before creating or managing customer list data via the Campaign Management API.

For additional assistance, visit the or contact their support team.

Microsoft Advertising web application
Microsoft Advertising support page